Thank you for choosing Prepper Gun Shop!
We appreciate your business! If you've purchased, or are going to purchase a firearm and have not contacted your FFL to ensure they are open and accepting transfers, now is a great time to do so!
What's Going On With My Order?
An order's status on our website will be "processing" until it ships out. This status covers the time from when the order is placed until it is picked up by the carrier. During that time, we process the order in our system, and get it ready to go out. We send the following communications regarding the status of your order:
- An order confirmation from sales@preppergunshop.com and a receipt from our card processor will be sent automatically at the time the order is placed. If you don't receive these emails, please check your spam and junk mail folders as they may have gotten caught by a filter. If you have checked and still can't find these emails, please contact us so we can help you figure out what's going on.
- We will send you a ship confirmation when the shipping label is printed. This email will contain your tracking information. Once the carrier scans in the label, you'll start seeing activity on the tracking page.
Where's My Stuff? - Processing and Handling Times
We work hard to get your order out and on its way as quickly as possible.
In general, we estimate 3 to 5 business days to get your order on its way. Please note, this is ONLY AN ESTIMATE - we're usually on the fast side of our estimate but we allow time for being closed weekends and because at some times, order volume is heavier-than-usual. On average, most orders are on the way in 2 to 4 business days.
One other factor to take into account is that some orders will be drop shipped by one of our wholesalers, and while most of the time they're pretty fast, they too might have busy times that can slow them down.
I Want My Stuff NOW! Why Do You Take So Long To Get My Order Out?
We allow this much time because we are closed weekends and sometimes there are events beyond our control when we get more orders than usual. And, there's our North Dakota winter weather!
Also, some products we sell ship directly from a supplier, which can affect how quickly an order goes out. If there's something happening that is delaying your order beyond our standard time window, we'll communicate this with you as soon as possible.
Which carrier will handle my order?
(As of 11/2024) We are currently contracted with FedEx for delivery of our orders. In general handguns and many accessory orders use 2-Day shipping. Large pistols, long guns, and larger accessory orders are shipped ground.
What about ammunition?
Due to its classification as hazmat, ammunition can only be sent via ground. Larger quantities of ammunition may be sent in multiple packages to keep package size and weight manageable.
We are not able to ship ammunition to the District of Columbia, nor locations outside of the contiguous United States, including: AK, HI, PR, and Guam.
You must be 21 years old or older for Handgun Ammunition; You must be 18 years old or older for Rifle/Shotgun Ammunition
In addition, these states have specific restrictions regarding the purchasing of ammunition (as of 7/15/2024):
- California - We will ship to your FFL - enter your FFL's information in the shipping address on your order.
- Connecticut - We need a copy of your Carry Permit or Ammunition Certificate
- Illinois - We need a copy of your FOID Card
- Massachusetts - We will ship to an FFL (we don't have an Ammunition Seller Permit from the Commonwealth, so this is required for us)
- New Jersey - We need a copy of your Firearms ID Card
- New York - Ammunition needs to ship to an FFL.
Send cards or permits to support@preppergunshop.com
Please note: Firearms and ammunition cannot be sent in the same container; if you order ammunition and a firearm at the same time, both will be sent to your FFL but in separate shipments.
Also, due to weight restrictions, large ammunition orders may be shipped in multiple packages.
How much do you charge for shipping?
Our shipping prices are flat rates, so you won't need to figure out how much something costs to ship to a certain destination.
Our rates as of 11/1/2024 are:
Lower 48 US States:
- Single Firearm: $19.99
- Multiple Firearms in one order: $15.99/ea
- Accessories: $9.99 per order
Alaska, Hawaii, Guam, Puerto Rico (and other US Territories):
- Accessories: $15.99 per order
- Handguns - $19.99 each
- AK/AR Pistols - $29.99 each
- Long Guns - $49.99 each
No international orders. We are not able to export from the US in any way. Orders sent to freight forwarders will not be accepted.
Can I pay for expedited shipping?
Sorry, no. While we did offer this in the past, we are now shipping items from multiple locations and it’s no longer feasible.
My order shipped, but I need to change the delivery address. How can I do this?
Due to restrictions on our accounts with the carriers, once an order has left our facility, it must either go to the shipping address on the order, or back to us. In some cases, we may be able to have the package held at a carrier's hub location, but this is not guaranteed. If this is an option you need to check on, please contact us as soon as possible.
Will I have to sign for my package?
Orders over $250.00 value (or, "High Value Shipments") are shipped with signature required.
The reason for this is, the carriers will not insure our packages without the signature requirement. However, you may waive this requirement if you wish. Please be aware that if this is done, we can only be responsible for your package until it leaves our facility; once it leaves, you will be responsible for working with the carrier to resolve the issue.
Thank you again for shopping with Prepper Gun Shop!
Please contact us if you have any further shipping questions. We're available between 9am and 5pm Central Time, Monday through Friday. For questions about your order, you can also contact us at support@preppergunshop.com.
